Refund & Exchange Policy

Return Policy:

  • Defective Products: If you've received a defective product and paid via cash on delivery, we will facilitate the return at your doorstep.
  • Return Conditions:
    • Merchandise must be returned in its original condition, unused, and in the original packaging.
    • Gift cards and fabric swatches are non-returnable and non-refundable.
    • Customers are responsible for the cost of return shipping.

Refund Policy:

  • Refunds will be processed within 14 business days after we receive your returned item at our Mouski.
  • Shipping Charges: Please note that original shipping charges are non-refundable.
  • Refunds will be credited back to your original payment method, or, if applicable, as store credit.

If you have any questions regarding returns or refunds, feel free to contact us at [ mouski_lecaire@outlook.com ].